A Simple Call Helps Everyone Get Care

In this community, every medical appointment matters. When a patient does not show up and does not call, that time is often lost. A doctor, nurse, or health worker is ready to help, but the appointment goes unused. At the same time, another person in the community may be waiting for care. That person may be sick, in pain, or worried about their health. Calling ahead to cancel an appointment is a simple act, but it can make a big difference.

If you think you may not be able to make your appointment, please call us at 360-426-5755 as soon as possible. Even a little notice can help. Keep the clinic phone number in a place that is easy to find, such as on your refrigerator or in your cell phone. If you need a different day or time, our staff can help reschedule you. We want you to get the care you need when you can come in.

There is no penalty for calling ahead to cancel. We understand that life happens. Cars break down. Work schedules change. Children get sick. Weather can turn bad (or good). Sometimes you wake up and know you cannot make your appointment. That is okay. Our goal is not to punish anyone. Our goal is to help every patient get care in the best way we can.

Good health care depends on working together. By calling ahead to cancel, you help yourself, the clinic, and the whole community. Please remember: if you cannot come, call. That simple step can help care reach the people who need it most.